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MQA Q4 2015 - 2016 8
Jill Thompson receives praise from a consumer for her excellent
customer service
Jill Thompson, operations analyst II with MQA Public Records Unit, received praise from
a customer she assisted with a public records request. In an email to her supervisor,
the customer commended Ms. Thompson for her friendly and helpful attitude. He
acknowledged MQA benefited greatly from her excellent customer service skills, stating
that as a former Florida Highway Patrolman and a private investigator with over 35 years
of experience, he “knows how valuable great employees are to the state.” After working
with other public records sources from across the country, the customer stated that Ms.
Thompson was by far one of the most pleasant people with whom he has ever worked.
Ms. Thompson’s friendly demeanor and outstanding customer service demonstrates the
Department’s core value of excellence.
Sherri Sutton-Johnson displays excellence through
Alpha Kappa Mu Honors
Sherri Sutton-Johnson, MSN, RN, nursing education director for the Board of Nursing,
was inducted into the Alpha Kappa Mu Honor Society (Kappa Iota Chapter) at Florida
A&M University on April 1. Those inducted are juniors and seniors with a GPA of 3.3 or
higher and graduate students with a 3.7 GPA or higher. Alpha Kappa Mu Honor Society’s
purpose is to encourage sincere and zealous endeavors in all fields of knowledge and
service. Ms. Sutton-Johnson exhibits this same level of excellence in her daily work with
the board.
Michelle Miller receives award of recognition from the Drug
Enforcement Administration
On May 18, Michelle Miller, CPM, field operations manager for the MQA Investigative
Services Unit, attended a Drug Enforcement Administration (DEA) award ceremony in
Port St. Lucie and was presented with the DEA Administrator’s Award for Outstanding
Group Achievement. Ms. Miller was recognized for the hard work and dedication of the
Department in support of “Operation Pill Street Blues.” This award is one of the highest
honors DEA gives for an achievement.
Federation of Chiropractic Licensing Boards commends
board members and staff
The Federation of Chiropractic Licensing Boards (FCLB) recently commended Florida
Board of Chiropractic Medicine members and staff for their dedication to making their
recent conference a success. FCLB recognized chair of the board Kevin Fogarty, DC,
current board member Danita Heagy, DC, Executive Director Anthony Spivey, DBA, and
former board members Sal LaRusso, DC and Wayne Wolfson, DC. Dr. Fogarty presented
at the FCLB conference and Dr. Spivey spoke about the board’s licensing process in
comparison to other states during the administrators’ breakout session.
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