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MQA Q4 2015 - 2016

7

Board of Nursing visits health care professionals at

Orlando Regional Medical Center

On June 28, Joe Baker Jr., executive director, and Jessica Hollingsworth, program

administrator, of the Florida Board of Nursing visited with nursing staff and other health

care professionals at Orlando Regional Medical Center to thank them for the care that

was provided to victims of the recent Pulse nightclub tragedy. It was a very moving two-

hour visit as they toured the emergency department and trauma unit and thanked the

staff on behalf of the Board. They also provided a preview of the upcoming cover of the

Florida Nursing Quarterly

which will acknowledge the efforts of health care professionals

following the tragic shootings.

RESPONSIVENESS

We achieve our mission by serving our customers and engaging our partners.

MQA successfully completes CNA renewal cycle

On May 31, Certified Nursing Assistants (CNA) successfully completed the first biennial

renewal cycle in MQA’s upgraded licensing and renewal system. In order to assist CNAs

with renewal in the new system, staff in MQA’s Strategic Planning Services (SPS) Unit

and System Support Services (SSS) Unit worked together to significantly increase the

number of communications products specifically targeted for CNAs, including step-by-

step instructional emails, renewal video tutorials and live webinars. As a result of the

collaborative efforts of SPS and SSS staff, 69,604 (71%) CNAs successfully renewed by

the expiration date, which is a 20 percent increase from the previous biennial

renewal cycle.

MQA investigator commended by former licensee for her work in

impairment case

MQA Bureau of Enforcement Investigator Karen Sikes was commended by a former

licensee for her work in an impairment case. The licensee, a former pharmacy technician,

voluntarily surrendered her license after being caught stealing narcotics by her former

employer. The tech admitted to being addicted to controlled substances at the age of

25. While the employer opted to not press charges, an emergency suspension order

(ESO) was issued against the licensee. Ms. Sikes was able to have the subject voluntarily

relinquish her license. The licensee has since enrolled in a group therapy program and

began to turn her life around. In an email to Ms. Sikes’ supervisor, the licensee thanked

Ms. Sikes for her support and kindness throughout the process. The former licensee

stated that she considers Ms. Sikes to be a genuine asset to her recovery, and stated

“Ms. Sikes was a light when all I felt was darkness. I will never forget her.”