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MQA Q4 2015 - 2016 6
Education through collaboration
Megan Givens, Operations and Management Consultant with the Bureau of Operations,
received praise from Flagler County’s Fire Academy Training Chief Len Ensalaco for her
assistance with paramedic records and bulk pay. Mr. Ensalaco stated “Megan provided
extra guidance and direction that I could pass on to our Flagler County Paramedic staff
with the new MQA re-registering portal process. On behalf of Flagler County Fire
Rescue, I want to thank Megan for getting us additional information to send out to our
100 EMS responders to make the new registration as easy and user friendly as possible.
The directions were so well explained in the email she sent, that I haven’t heard of one
issue or complaint with the re-registration of our employees to the new portal so far.”
Providing quality customer service is Megan’s primary focus, and she fully embraces the
Department’s core values.
Board of Nursing establishes committee to recommend formulary of
controlled substances
The Florida Board of Nursing established a committee to recommend a formulary of
controlled substances that an advanced registered nurse practitioner (ARNP) may or
may not prescribe for specific uses or in limited quantities. The committee was formed
as a directive of Chapter 2016-139, Laws of Florida. The committee will be chaired by
Doreen Cassarino, DNP, FNP-BC, BC-ADM, FAANP of Naples and members will include:
Vicky Stone-Gale, DNP, FNP-C, MSN of Plantation; Jim Quinlan, DNP, ARNP of Williston;
Bernardo B. Fernandez Jr., MD, MBA, FACP of Coral Gables; Joshua D. Lenchus, DO,
RPh, FACP, SFHM of Davie; Eduardo C. Oliveira, MD, MBA, FCCP of Orlando; and
Jeffrey Mesaros, PharmD, JD of Orlando. “I am confident in the committee members’
ability to carefully analyze the important issues associated with implementing full
prescriptive authority for ARNPs. The board looks forward to receiving the committee’s
recommendations,” stated Jody B. Newman, EdD, EdS, chair of the Florida Board of
Nursing. The board must adopt, by rule, the committee’s initial recommendations no
later than October 31, 2016.
Domingo Tuckler goes above and beyond to assist
Spanish-speaking consumer
Domingo Tuckler, Government Operations Consultant I with MQA’s Background Screening
and Practitioner Notification Services Unit, assisted a Spanish-speaking consumer
who called the division afraid because of what he believed was a woman performing
the unlicensed practice of dentistry. Mr. Tuckler went above and beyond by personally
visiting the Consumer Services Unit to discuss specifically what was needed with opening
an unlicensed activity case. He spent time speaking with the consumer and received
enough information to move forward in the case. Because of Mr. Tuckler’s dedication to
the mission of the Department and his excellent customer service, MQA might be able to
protect other consumers from a similar, unfortunate situation.
ACCOUNTABILITY
We perform with integrity.