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MQA Q4 2015 - 2016

TABLE OF CONTENTS

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DIRECTOR’S MESSAGE & BUREAU MESSAGES EXECUTIVE SUMMARY ACCOMPLISHMENTS BOARD ACCOMPLISHMENTS I AM MQA MQA LEGISLATIVE IMPLEMENTATION MQA ONLINE SERVICES PORTAL VETERAN’S APPLICATION FOR LICENSURE ONLINE RESPONSE (VALOR) UNLICENSED ACTIVITY BALANCED SCORECARD BY THE NUMBERS GLOSSARY